About Us

At Incomingo, we believe that every task in business—especially in the legal field—starts with a document. Our story began in a real law office where a solo attorney realized that document chaos, digital disorganization, and fragmented workflows stood in the way of efficiency. From that realization, as well as the frustration at a lack of real solutions, a solution was born.

Incomingo is more than software—it’s a philosophy of efficiency, clarity, and accountability.

Incomingo was founded by attorney Sean Musgrove, who learned early in his legal career that losing track of a single document can mean losing a case—or worse, exposing a firm to liability. After years of working with traditional email systems, cloud folders, and disconnected tools, he knew there had to be a better way. With the help of a skilled programmer, he designed Incomingo to bring order to the chaos of modern digital practice. However, along the way, he realized that this was more than a law related solution, it was a simple business solution for any business that had documents in any form. 

Incomingo is built around one truth: if you can’t find a document, you can’t do your job. While most business management systems treat documents as secondary to calendars, contacts, or billing, we put documents front and center—just like they are in real life.

Here’s how Incomingo transforms your workflow:

• Unified Email Intake: Emails come in through a shared, help-ticket style inbox and are automatically converted into PDFs. Attachments are extracted, linked, and indexed—no more scattered emails or missing instructions.
   
• Smart Document Routing: In the intake process, each document is assigned a document number and routed into the correct client folder, adn then placed in a subfolder. Your file is organized as soon as a document is processed.
   
• Scheduled Distribution: Incomingo mimics the efficiency of old-school mail runs—delivering the intaked documents to the right people at set times daily. No more inbox overload or information silos.
   
• Admin Review & Audit Trail: A second-level paralegal review ensures documents are named correctly, calendared, and tied to tasks—adding a layer of quality control and creating billable entries along the way.
   
• Fact Finder Tool: Highlight facts, tag people and issues, and create a searchable knowledge base. This feature doesn’t just store documents—it helps you understand them.
   
• All-in-One Interface: Say goodbye to toggling between five different programs. With Incomingo, your document intake, storage, tasking, calendaring, timekeeping, and billing all happen in one place—without the distraction of popups and platform noise.
   

We aren’t ashamed to say that we took inspiration from how things used to work—when every office had an inbox, a master file, and a system that made sense. Incomingo brings that order to the digital world. It’s a return to discipline in an age of digital hoarding.

And it’s not just for lawyers. From regulatory-heavy small businesses to administrative offices, Incomingo is a solution for any operation that relies on documents to get things done.

Incomingo isn’t just software—it’s a better way to work. Stop getting buried by your own tools. Get back to knowing where things are, what needs to happen next, and who’s responsible for doing it.

Let’s bring logic back to business, regadless of what your business is.